Last updated: August 20, 2026
If you're not satisfied with your Bayt Al-Hikma Premium subscription, you can request a full refund within 14 days of your payment — no complicated conditions, and this applies to every customer, regardless of where you're located.
Email us at contact@baytalhikmaa.com with the email address associated with your account. We'll process your request promptly.
Payments are processed by our payment provider, Paddle, acting as Merchant of Record. Once we confirm your refund request, Paddle handles the actual refund to your original payment method. Refunds typically appear within 5-10 business days, depending on your bank or card provider.
Outside the 14-day window, subscription payments are generally non-refundable. If you cancel your subscription, you'll continue to have access to Premium features until the end of your current paid billing period — see our Terms of Service for details on cancellation.
If you're a consumer in the European Union, United Kingdom, or another jurisdiction with its own mandatory consumer-protection or withdrawal-right laws, nothing in this policy limits any rights you're legally entitled to under those laws — this policy is offered in addition to, not instead of, your legal rights.
We reserve the right to decline a refund request in cases of suspected abuse (for example, repeated subscribe-refund cycles by the same person). This is intended to be rare — the vast majority of genuine requests within the 14-day window will be honored without issue.
Questions about this policy? Email us at contact@baytalhikmaa.com.
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